I recently bought an iPod Classic and since this iPod has a large capacity, you can easily store movies on it. So I added a .MP4 video file to iTunes which was able to play the movie without a problem. So I decided to Sync the iPod but to my surprise an Error Message window showed up stating:
In this article you will learn how to solve this problem in two different ways.
What causes the error?
It could be that iPod / iPad lacks codecs support in which movie file was encoded. Another possibility is that the resolution of the video is too high for your device to handle. Whatever the reason, the solution is to convert the video files to the appropriate format.
There are two ways to accomplish this and we are going to examine both of them. One way is to install third-party converter software but focus of this article will be how to convert video files directly from iTunes.
Convert with third-party tools
First lets briefly examine third-party converter software. There are many you can choose from, some free others not so much. Personally I have been using Free MP4 Video Converter. Whatever software you have chosen, you have to accomplish three simple steps:
- First you convert the movie file using that tool
- Then add that file to the iTunes library
- Finally you have to Sync the library to your Device, just make sure that under Movie tab you have selected appropriate checkboxes so the video files will also be synced.
Convert with iTunes
Converting video directly from iTunes is very similar to the 3 steps above.
You have to do the following:
- You add the video to the iTunes library. Then in iTunes go to the menu bar and select File > Create New Version and choose either Create iPod or iPhone Version or Create iPad or AppleTV Version depending on the device you are having.
Whatever option you have chosen, iTunes should start converting the file as shown below:
- After conversion has ended, you will have both video files in iTunes. Select the original video and remove it from the list.
If you cannot tell which one is the old original file, add a Date Added to the column. Right-click on header row (where you have Name, Time, Genre, Rating,…) and select Date Added.
- Now all that is left is to Sync your iPod / iPad.
Note: If the video is not added after the syncing, with Device selected go to Movies tab and check if you have checkbox selected for Sync Movies and that the movie file has also been selected.
If you prefer some other third-party converter tool, drop a comment and tell us about it.
I hope you have found this article useful.